top of page

RETURNS POLICY

CHANGE OF HEART?


We’ll happily refund your purchase if you’re not absolutely satisfied, within 14 days of
delivery. Must be in original condition with original case and tags in which they were sent.


Anything received after 14 days or not in original condition will be issued as a Merchandise Credit available to be used at Mav.uk


Download and complete this form and send it in with your return.


Returns are available for full-priced Sunglasses and Anti Blue Light Glasses. Final sale items are not eligible for refund- if returned a store credit will apply. If you purchased during our Buy One Get One Free promotion, both pairs of glasses must be returned to be eligible for a return.

 

Allow 2-3 weeks for the receipt and processing of your return. A refund will be issued to the original form of payment. You’ll receive confirmation by email when your return is completed.

 

Please note: Depending on your issuing bank, your credit may not show until your next
billing cycle.

 

MacV will NOT be responsible for the costs associated with returns. We recommend
selecting an insured and traceable shipping carrier. We are not responsible for shipping fees associated with the return.


WARRANTY


Sunglasses & amp; Anti Blue Light Glasses
For manufacturing defects, replacements are available within 3 months of purchase.
Warranty does not cover scratches, accidental damage caused by general use, fading or
peeling of frames or the loss of screws due to neglect. Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses do not make them eligible for exchanges.


SALE ITEMS
All sale items are final and are not subject to our refund policy.

bottom of page